Terms of Service

Welcome to CELPiPi (“we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://www.CELPiPi.com (the “Site”) and any related services, content, features, or functionality provided through the Site (collectively, the “Platform”).

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Platform.

1. Services Provided

CELPiPi.com is an independent online platform offering capabilities to help users prepare for the CELPIP exam. Our services include:

• Full-length mock exams
• Practice questions
• Educational courses, templates, guides & tips

We do not provide live instruction, tutors, or classroom teaching.

2. User Accounts

To access and use key features of the Platform, you are required to create an account and provide your full name and email address. This information is used for account management and customer communication only.

You are responsible for maintaining the confidentiality of your login credentials and are solely responsible for all activities that occur under your account.

3. Subscription and Payments

Access to most capabilities on the Platform requires the purchase of a Subscription, which is offered in various durations.

• Each section may contain limited free previews before purchase.
• Membership grants access to all capabilities during the active subscription period.

3.1 Refund Policy

We do not offer a refund.

We reserve the right to change pricing, subscription features, or refund terms at any time, with appropriate notice when required.

4. User Submissions, Privacy, and Email Communication

The Platform does not facilitate public user submissions. Any data you enter (e.g., responses) is accessible only to you and the system for functional purposes.

We do not display, sell, or share user submissions with other users or third parties without your explicit consent.

4.1 Email Communication and Consent

By creating an account on CELPiPi.com, you agree to receive essential email communications related to your use of the Platform. These may include:

• Account confirmations
• Password reset instructions
• Subscription or payment receipts
• Reminders about your usage or progress
• Occasional discount codes or feature announcements

We do not send unrelated marketing emails, and we do not share your email with third parties. You may opt out of non-essential emails at any time by clicking the unsubscribe link in any message or by contacting us.

5. Intellectual Property

All content on the Platform is the exclusive property of CELPiPi and is protected by applicable intellectual property laws.

You may not:

• Copy, reproduce, distribute, republish, upload, post, or transmit any material from the Platform
• Use our content for commercial purposes or resale
• Share or publish any of our proprietary materials externally

We enforce copyright violations rigorously. Legal action may be pursued for misuse.

6. Support and Dispute Resolution

For all support requests, payment issues, or general disputes, users may contact us. We aim to resolve issues in a fair and timely manner.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada and the USA, without regard to conflict of law principles.

8. Account Usage Restrictions

• Accounts are intended for individual use only
• Sharing an account among multiple users is strictly prohibited
• Purchased accounts may not be resold, distributed, or made accessible to others via any means (e.g., public forums, resale platforms)
• Any abuse or suspicious activity, including automated misuse or damage to the Platform’s functionality, may result in immediate suspension or termination of your account without refund

9. Affiliation Disclaimer

CELPiPi is an independent practice tool and is not affiliated with, endorsed by, sponsored by, or approved by CELPIP or Paragon Testing Enterprises.

Use of the Platform is for practice purposes only. Your performance on our platform does not guarantee any specific results on the official CELPIP test.

10. Disclaimers and Limitation of Liability

The Platform and all content are provided on an “as-is” and “as-available” basis without warranties of any kind, either express or implied.

We make no representations or guarantees regarding:

• Accuracy or completeness of our materials
• Performance outcomes on official CELPIP exams
• Suitability of the content for your specific goals

To the fullest extent permitted by law, CELPiPi shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Platform.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to the Platform.

If a material change is made, we will notify you via email or through a notice on the Platform. Continued use of the Platform constitutes acceptance of the modified Terms.

12. Contact Information

For any questions about these Terms, please contact us.